5/31/2023 0 Comments Excel 2013 2016![]() ![]() However, not every workbook with a diagram crashes and it seems to spare the click-to-run installations (they don't get the updates). ![]() Within this thread other users confirmed the bug. Vollständiger Name des fehlerhaften Pakets:Īnwendungs-ID, die relativ zum fehlerhaften Paket ist: … Startzeit der fehlerhaften Anwendung: 0x01d3d722a5bc6843Ĭ:\Program Files (x86)\Microsoft Office\Office16\EXCEL.EXEĬ:\Program Files (x86)\Microsoft Office\Office16\chart.dllīerichtskennung: 651c98b9-242b-492c-be9d-0c4d3eb838c1 ![]() Name der fehlerhaften Anwendung: EXCEL.EXE, Here is the (still German) error text of the crash log: The error is described in the Technet in this thread. The crash occurs when accessing the library files chart.dll and oart.dll. Office 2016 references chart.dll and 2013 references oart.dll. Posting here in case anyone else runs into this.Ĭrash events are slightly different between office 20. uninstalling KB4018319 for Office 2016 and KB4018288 for Office 2013 resolves the issue. Unable to determine so far what it is about the specific chart in our workbook that is causing the recently updated chart.dll and oart.dll files to crash excel, but it looks like the recent office updates are to blame. At there is this thread that describes the problem. When opening Excel workbooks that contain a diagram, an access error 0xc0000005 (Access denied) occurs in the chart.dll module for some documents. informed me about the problem by mail (see blog post Troubleshooting Microsoft April 2018 Updates). ![]() However, after installing these two security updates, the MSI installer versions of Microsoft Excel 2013 and Excel 2016 (probably also under Excel 2010) experienced crashes. There is a similar security update for Office 2010, which is not discussed here. I mentioned the updates in the blog post Patchday Microsoft Office Updates (April 10, 2018).
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